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FAQ Snax

What makes your Snax keto-friendly?

We use ingredients like almond flour, butter, and coconut flour to make a snack that is as low in carbohydrates as possible. With only 0.3 - 3 net carbs* per snack, they are definitely keto-friendly.

Where is my order?

Let's find it! You will receive a confirmation email with tracking information once your order ships. Didn't receive it yet? Please send your order number to info@fatsnax.com and we'll send an update right away.

How do I edit my subscription?

You can edit/pause/cancel your subscription any time through your account or shoot us a note at info@fatsnax.com and our support team can make the change for you. *If you ordered but haven't created an account yet, please click 'sign up' and use the email address you used to purchase.

How do I log into my account?

Every customer who has made a purchase through our website has an account. If you're a new customer, you'll need to activate your account to login. Just go to this page and enter the email address you used when you made your purchase. You will then be sent an email to activate your account! If you're a returning customer, simply go to this page to login!

Will Fat Snax kick me out of ketosis?

No way! Fat Snax are designed to allow you to stay in ketosis while enjoying tasty snacks.

How much does shipping cost?

All orders have a flat rate of $9.99 for shipping. If you had a subscription prior to Jan 2021 in which you received free shipping, you will continue to receive free shipping as long as your subscription remains active.

What flavors do your Snax come in?

Soft-Baked Cookies - Chocolate Chip, Double Chocolate Chip, Peanut Butter, Lemony Lemon 

Bites - Brownie Bites and Blondie Bites 

Crackers - Original Sea Salt, Everything, Cheddar

Mini Cookies - Chocolate Chip, Double Chocolate, Snickerdoodle

Which flavors do you want to see next? Let us know here!

What is your money-back guarantee?

If you don't love your Fat Snax, we will refund orders placed on our website to $60, no questions asked. (We're that confident you'll love them.) We understand some people are hesitant to order snacks without sampling them first. That's why, if you don't like them, we send your money right back!

Do you ship outside the US & Canada?

Right now we are only able to ship within the US and Canada, but we are working to expand to more countries soon!

Are Fat Snax gluten-free?

You bet! Our Snax are certified grain-free and gluten-free.

How many net carbs are in Fat Snax?

Net carbs are the total carbohydrates minus the total fiber and sugar alcohols.

Soft-Baked Cookies (1 cookie/serving):

Chocolate Chip - 2 net carbs* 

Double Chocolate Chip - 2 net carbs* 

Lemony Lemon - 1 net carb* 

Peanut Butter - 1 net carb*

Bites (1 bite/serving):

Brownie Bites - 0.3 net carbs*

Blondie Bites - 0.3 net carbs*

Crackers (17 crackers/serving):

Original Sea Salt - 3 net carbs* 

Everything - 3 net carbs* 

Cheddar - 2 net carbs*

Mini Cookies (7 cookies/serving):

Chocolate Chip - 1 net carb* 

Double Chocolate - 2 net carbs*

Snickerdoodle - 2 net carbs*

How many Weight Watchers Smart Points are Fat Snax?

Fat Snax cookies are 4 WW Smart Points each, mini cookies are 6 WW points per serving, brownie and blondie bites are 2 WW Smart Points each, and crackers are 4 WW Smart Points per serving!

Do we ship wholesale?

We don't currently ship wholesale, but we would love to hear more about your store. Please email us at info@fatsnax.com and we will let you know as soon as we expand to direct retail. 

How much is shipping?

All orders have a flat rate of 9.99USD for shipping.

I received a message that my Snax were delivered, but nothing was in the mailbox.

We are sorry to hear that! Every once in a while the USPS says they delivered the package before it's actually been delivered. If the package doesn't show up after two days, please email info@fatsnax.com and we will fix the situation. 

What is the shelf life of Fat Snax?

The shelf life of our cookies is 6 months, the shelf life of Bites is 4 months, crackers is 6 months, and mini cookies is 6 months. If kept in the freezer, the shelf life of all of our Snax is doubled! Try our cookies frozen - you won't regret it! 

How do I return my Snax?

We don't accept returns, but we have a money-back guarantee (up to $60!) in case you don't absolutely love your Snax.

Are Fat Snax vegan?

Unfortunately not. All of our Snax contain butter and eggs.

Are Fat Snax peanut and tree nut free?

All of our Snax contain almond and coconut flour and are manufactured in a facility that also processes peanuts. 

Did we answer all your questions?

If we did, you can head back to our product page or else please reach email us at info@fatsnax.com